Calculate end time splunk transaction update#

Oh yes mr customer, we are super totally in tune with your needs and working around the clock to resolve this issue.

Calculate end time splunk transaction update#

Then someone calls in for a status update and you see the most recent note on it was you from 2 weeks ago documenting the previous status update request, for a bug in the platform that has been active for 6 years. you just can't literally say that because you enjoy things like 'paying rent' and 'eating.' You give every assurance to the callers and then turn around and stick it on the whole other pile of problems that aren't even going to get looked at. You want to provide good service but it's impossible because the company is not going to deliver on its promises. Only thing worse than irate customers is working under an administration that doesn't give a shit, because every interaction is founded on a lie.

Good work team! Let's go grab lunch.Įdit 3pm: it's been about 4 hours now since the 5GB was freed up. 'It says the drive is full, is that possible?'Įdit 11am: Good news everyone, the issue was resolved. Help Desk management doesn't have a system in place to broadcast issues like this to the company 'because we would resolve it fast enough no one would know and broadcasting things not working right would just make us look bad.'Ĭall from upper company management just now: It has been this way for 2 weeks now and our team has gotten a nonstop barrage of calls about people having to email files to each other because nothing new can be posted to the server.

I came into work today solo because it's raining and everyone else called out sick and the first 6 calls I got today were that they can't save to their network share because of some 'weird error.' Or even to be able calculate, based on current rate, of when it was going to fill up. If there was though wouldn't it be neat if you could also set up some sort of report that would notify you when the space was getting low. Unfortunately I understand that there's no way to measure current drive space usage for the network shares that the entire company uses.